How To Change Serial Number On Chromebook
View Chrome OS device details
As an administrator, y'all can find details nearly the Chrome Os devices in your domain in the Google Admin console. You lot tin run into the user of each device and review information, such as series number, enrollment date, and last synchronization. You tin too create organizational units to apply settings to different groups of devices.
See device details
-
From the Admin console Abode page, go to Devices
Chrome.
- Click Devices.
Download a list of devices
You tin download a listing of your Chrome OS devices as a CSV file. The maximum number of devices that you can export to CSV is 20,000.
-
From the Admin console Dwelling house folio, go to Devices
- Click Devices.
- To show all devices, check the Include all organizational units box. Otherwise, select a kid organizational unit.
- (Optional) Apply filters to search for specific devices. For details, see Filter by status.
- At the top correct, click Export devices
.
- Click Download.
A link appears in the top right, nether Your tasks. - Click the link to get the list.
- Use Google Sheets, or your preferred spreadsheet software, to open the CSV file. For details, see Import data sets & spreadsheets.
List of device details exported
| Name | Description |
|---|---|
| deviceId | Device ID |
| serialNumber | Serial number |
| model | Hardware model |
| lastPolicySyncMs | Last recorded date (UNIX Epoch time, milliseconds) that device synchronized with policy settings |
| osVersion | Chrome Os version |
| orgUnitPath | Organizational unit |
| provisionStatus | Provisioning status |
| annotatedAssetId | Custom field: Asset ID Size limited to 1KB |
| annotatedUser | Custom field: User |
| annotatedLocation | Custom field: Location Size limited to 1KB |
| annotatedNotes | Custom field: Note Size limited to 1KB |
| ethernetMacAddress | Ethernet MAC address |
| macAddress | Wi-Fi MAC address |
| autoExpirationMs | Engagement (UNIX Epoch time, milliseconds) of Auto Update Expiration (AUE) |
| meid | Mobile equipment identifier |
| platformVersion | Platform version |
| firmwareVersion | Firmware version |
| lastDeprovisionMs | Last recorded date (UNIX Epoch fourth dimension, milliseconds) that device was deprovisioned |
| deprovisionReason | Reason why device was deprovisioned |
| mostRecentActivity | Concluding recorded date (UNIX Epoch time, milliseconds) of the most recent device activity and duration of session (in seconds) |
| mostRecentUser | The latest user's user ID |
| wifiSignalStrength | Wi-Fi signal strength (dBm) |
| volumeLevelPercent | Book level (as a percentage) |
| cpuUtilizationPercent | CPU in use (as a per centum) |
| memoryUsageByte | Memory in use (bytes) |
| diskSpaceUsageByte | Disk space in use (bytes) |
| kioskApp | Kiosk app ID and version |
| lanIpAddress | LAN IP address |
| wanIpAddress | WAN IP accost |
| lastIpAddressUpdateMs | Last recorded engagement (UNIX Epoch fourth dimension, milliseconds) that LAN and WAN IP addresses were reported |
| bootMode | Kicking mode |
| tpmFirmwareVersion | Trusted Platform Module (TPM) firmware version |
Note: No values are exported for lastReportMs and manufactureMs, even though they appear in the CSV file and spreadsheet.
About the devices page
On the Chrome devices page, you can come across the following details for each of your users' Chrome OS devices.
| Field | Description |
|---|---|
| Serial number | Device serial number. Click Series Number to run across general information about the device. To see the serial number earlier signing in to the device, press Alt+V. |
| Status | Displays whether or not the device is in use, for case Provisioned or Deprovisioned. |
| Asset ID | The administrator-annotated nugget identifier. To see the ID and the Chrome OS version number, press Alt+V before signing in to an enrolled device. You lot can likewise run across the ID on the chrome://policy page. You can update this field manually in the Custom fields section or during enrollment with the Asset identifier during enrollment feature. |
| Online Status | A green circle ways that the device is online and working correctly. Learn more virtually device states. This field just applies to organizational units that are fix to contain automobile-launched kiosk devices. |
| Enrollment time | Engagement and time the device was registered with your domain. |
| Final policy sync | Date and time the device was last synchronized with the policy settings in the Admin console. |
| User | Initially populated with the user who offset enrolled the device. You can edit the field later on auto population. |
| Location | Address or location of the device. You tin edit this field. |
| Notes | Used for special information well-nigh a device. You lot can utilise this field to customize searches. |
| Management mode | Specifies whether the device is managed by cloud or Microsoft Active Directory. |
| Bone version policy compliance | Indicates whether the device's OS version is in compliance with the Bone version specified past your system's policy. Value is checked and updated every iii hours. Possible values:
|
Device details
Click the series number of any device to run into device details. On the left, you tin can cull to move, disable, deprovision, or clear user profiles from a device. If the device is an autolaunched kiosk, you can too choose to reboot, capture logs, take a screenshot, set the volume on the device, or remotely admission the kiosk.
Reset devices
Equally an admin, you can reset devices to reassign them from one person to another in your organization. For instance, yous might want to reassign a device when an employee leaves or motion a device from i student to some other.
When yous reset a device, you can clear user profiles, which removes all user profiles and data from the device but go on the device's enrollment state and device data, such equally network profiles.
Or, you can perform a manufactory reset which removes all data including user profiles, device policies, and enrollment data. Devices are restored to manufacturing plant state. If forced re-enrollment is turned off, users can apply the device without re-enrolling it into your account.
The articulate user profiles control stays valid for up to 180 days, and the factory reset command stays valid for up to 5 years. This helps to ensure that the commands complete, even if devices are temporarily offline or unavailable. If there is already an existing pending command, subsequent commands are queued for the device. Queued commands might include reboot, gear up volume, take screenshot, upload logs, and so on. If a command remains stuck in pending for too long, connect the affected devices to the internet and reboot them. If you keep to have problems with a stuck command, contact support.
View device details
Note: Some fields might non be filled in, depending on whether you enabled device country reporting.
Hardware and OS
| Field | Description |
|---|---|
| Model | Make and model of the device. |
| Series number | Device series number. |
| MEID / IMEI | Mobile equipment identifier. A unique number that identifies the device if it has cellular or mobile capabilities. For CDMA devices this volition be MEID. Other cellular devices will report IMEI. A user needs to sign in to the device for you to see the MEID on the Devices page. |
| Management manner | Specifies whether the device is managed by cloud or Microsoft Agile Directory. |
| Wi-Fi MAC | Media access command address. A network address that's assigned to the device for a Wi-Fi connection. A user needs to sign in to their device in club to see the MAC accost on the Devices folio. |
| Ethernet MAC | Media access control address. A network address that's assigned to the device for an Ethernet connection. A user needs to sign in to their device in order to run into the MAC address on the Devices page. |
| Chrome version | Version of Chrome that the Chrome OS version is based on. |
| Platform version | Version of Chrome Bone that the device is on. |
| Firmware version | Version of the device firmware. |
| TPM firmware version | Version of the device Trusted Platform Module (TPM) firmware. |
| Boot mode | Specifies whether the device is in programmer manner or verified mode. |
| Last Bone update | Engagement and time the device'southward OS was final updated. |
| Concluding Os update check | Engagement and time the device concluding checked to encounter if new OS updates were available. |
| Last reboot | Engagement and time the device was final restarted. |
| Update condition | Electric current update status. Possible values:
To meet update condition info, you lot need to turn on device country reporting. For details, read about the Device reporting setting. |
| Channel version | Target device'due south OS version gear up by your organization'south policy. |
| OS version policy compliance | Indicates whether the device's Os version is in compliance with the Os version specified by your organization's policy. Value is checked and updated every 3 hours. Possible values:
|
| Enrollment time | Date and time the device was registered with your domain. |
| Directory API ID | Directory API ID used for the unique device. This ID is dissimilar from the nugget ID or serial number. |
| Auto-update expiration | Month and year of device's Car Update Expiration (AUE). |
| Device type | Specifies whether the device is a Chrome OS device bundled with a Chrome Enterprise upgrade or a standalone Chrome Os device with an upgrade.
|
Custom Fields
To edit any of these fields, click Edit 
| Field | Description |
|---|---|
| Asset ID | Unique ID of the device. |
| User | Username that first enrolled the device to the domain (automatically populated). |
| Location | Address or location of the device. |
| Notes | Used for special information related to a device. You can use the information later on when searching for devices. |
System activeness and troubleshooting
| Setting | What it monitors |
|---|---|
| Contempo activity | Shows activeness on the device, when information technology was last used and for how long, in the concluding xxx days. The times and dates shown are based on the device's time zone. To come across recent action info, you demand to plow on device state reporting. For details, read about the Device reporting setting. |
| Recent users | Lists the terminal users of the device. Kiosk and guest sessions are not reported. Email addresses for unmanaged users are not displayed. Instead, they display as User not managed past your domain. To see recent users info, you need to turn on tracking contempo device users. For details, read nearly the Device reporting setting. Simply keeps the 100 well-nigh recent users. |
| Wi-Fi signal force | Wi-Fi point force of devices. Wi-Fi information is not reported for the sign-in screen before users sign in or for users who sign in with a Google Account outside of your organization, such equally a personal Gmail business relationship. |
| Book level | Book level (%) of devices in kiosk mode. |
| CPU utilization | How much CPU (%) the device is using. |
| CPU temperature | Temperature of each CPU core, in Celsius (oC). |
| Memory usage | How much memory (% and GB) the device is using. |
| Deejay space usage | How much disk space (% and GB) the device is using. |
| Kiosk app info | Not bachelor for devices that are running managed guest sessions. App proper noun and version number. |
| IP addresses | Engagement and time that the LAN and WAN IP addresses for the device were concluding reported. The fourth dimension and date are based on the device's fourth dimension zone. IP accost information is non reported for the sign-in screen before users sign in or for users who sign in with a Google Business relationship outside of your system, such as a Gmail business relationship. LAN—The wired or wireless network that the device is connected to. Sometimes, you can use this to locate the exact flooring and building the device is in. WAN—The unique IP address that the device is connected to the Cyberspace with. |
| System logs | Shows system logs that were automatically captured from kiosk devices. Logs are captured and uploaded every 12 hours. Logs are stored for a maximum of threescore days. The latest 100 logs are available to download. To run into organisation log info, you need to plough on organization log upload. For details, read about the Enable Organisation Log Upload setting. Only keeps the terminal 30 days history. Tip: Utilize Log Analyzer to examine the system logs. |
| Screenshots | About contempo screenshots of devices, in reverse chronological guild. Click a blue link to view the screenshot. Only keeps the concluding 30 days history. |
Remotely monitor kiosk devices
On each device's folio, you can use the following settings to remotely monitor kiosk devices. For details on monitoring, see Monitor kiosk health.
Device deportment
| Action | Clarification |
|---|---|
| Move | When you enroll devices, they automatically go in the peak-level organizational unit of measurement. Click Move and choose the organization that y'all want to move the device to. |
| Reset | Remotely deletes data from devices. You can remove all user profiles and data from the selected device simply keep the device's enrollment country and device data, such as network profiles. Or, yous can completely wipe it, removing all information including user profiles, device policies, and enrollment data. For details, meet Reassign a device to a dissimilar user. |
| Disable | Disable a device so no one can use it. For case, if it'southward lost or stolen. For details, see Repair, repurpose or retire Chrome OS devices. |
| Deprovision | Deprovision devices that are no longer being used in your organization, so that you're no longer managing them. For details, see Repair, repurpose or retire Chrome OS devices. |
| Capture logs | For devices that have enabled device system log upload Triggers a new upload of device attributes and logs for devices. Logs are stored in Arrangement logs, nether System activity and troubleshooting. You'll see a message when the device attributes are successfully uploaded. |
| Remote desktop | Only available on kiosk devices Starts a remote session to a kiosk device. For details, run into Access Chrome kiosk devices remotely. |
| Reboot | Merely available on kiosk devices Restarts the Chrome Bone device if it's been running for at least 10 minutes. |
| Take a screenshot | Only available on kiosk devices Takes a screenshot of the device's screen and stores information technology in Screenshots, under System activity and troubleshooting. . If a screenshot fails, you'll see a message with one of the following fault codes:
Note: Devices that are in kiosk mode and accept had user input (for example, mouse or keyboard movements within a kiosk session) are not eligible for screenshots until the device is restarted. And then, the device must autolaunch into a kiosk app for screenshots to piece of work. |
| Set volume | Only available on kiosk devices Remotely sets the volume level for managed devices in kiosk style. Utilize the slider to select the volume level and click Set volume. In the top right, under Your tasks, y'all'll encounter a notification when the book is successfully set on the device. |
Searching
On the Devices page, click the heading of a column to sort past different criteria. Yous can utilise filters to search for specific devices.
Search for devices
- (Optional) To search all organizational units, cheque the Include all organizational units box on the left.
- Click Add a filter and select the field to search.
- Enter your search criteria and click Apply.
- (Optional) To search multiple fields, add together a filter for each field, enter search criteria, and click Utilise.
Filter by status
Yous can filter the devices to see all that are provisioned, deprovisioned, disabled, or suspended.
- On the primary listing page, click Status.
- From the menu, select a status and click Utilise.
You tin can see all devices that have the specified status. You can also view all devices.
Search within a specific field
To search but in a specific field (for example, to search for a specific user), you add a filter for that field and enter search criteria. Employ the following guidelines for each field.
Serial Number
Enter the serial number of the device that you're searching for and click Apply. For example, to search for the 12345abcdefg serial number, enter 12345abcdefg.
Partial serial number searches are supported, as long as you enter at least 3 characters in the series number.
Asset ID
Enter the asset ID. For example, to match the partial asset ID 1234, enter 1234.
Enrollment time
To view devices that were enrolled with the management server between a specified range of days, enter a showtime and end date and click Apply.
Last policy sync
View devices by when they last synced with Google's device management server. To search a specified date range, enter a start and stop engagement and click Apply. To see the devices that synced on a specific day, enter the same day in both fields.
User
Enter a username and click Use. For instance, if yous enter Tom Sawyer, the search returns all devices where the username includes Tom or Sawyer.
Location
To view all devices at a single location, enter the location and click Use. For example, to match Seattle, enter seattle.
Notes
To search for devices with a specific note assigned to them, enter text that you lot expect to discover in the notation. For example, to lucifer loaned from John, enter loaned from john.
WiFi MAC Address
Enter the address without spaces or colons. Fractional address matching is not supported. If multiple devices report the aforementioned address to the Admin console, the search returns all of them. For example, to search for devices with WiFi MAC 6C:29:95:72:4C:l, enter 6c2995724c50.
Ethernet MAC Address
Enter the address without spaces or colons. Partial address matching is not supported. If multiple devices written report the same address to the Admin console, the search returns all of them. For case, to search for the device(s) with Ethernet MAC E8:EA:6A:15:79:81, enter e8ea6a157981.
Recent user
Enter a user'south electronic mail address as the statement. For example, to search for all devices that admin@solarmora.com recently signed in to, enter admin@solarmora.com or admin.
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Source: https://support.google.com/chrome/a/answer/1698333?hl=en
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